Institutional view · proposed architecture
Marung Cloud Wallet
An inclusive, bank-neutral wallet proposition: customers receive money, retain a digital balance and use it for everyday payments.
Concept and simulated demonstration only. No approved banking, custody, USSD, cash-out or merchant settlement integrations are connected.
Proposed customer journey
01
Money sent to your number
02
Download & register
03
Verify
04
Move it into your wallet
05
Keep it digital
06
Shop online
07
Send money
08
Withdraw cash when needed
09
Balance & history
Proposed funds flow
Approved funding partner
Bank or payment rail accepts incoming funds.
Partner-held customer funds
Approved safeguarding and reconciliation arrangements; Marung records the corresponding wallet balance.
Wallet recipient or merchant
Authorised transfer or payment, with settlement through approved partner rails.
The wallet ledger is a record of balances and obligations, not a bank account. Custody, redemption, settlement timing and fees must be agreed with approved partners before launch.
Proposed integration architecture
Customer channels
Accessible web/mobile wallet; English narration first, with isiXhosa, isiZulu and Sesotho planned. USSD subject to a future telecom partnership.
Identity & access
Registration, phone verification, partner-led identity checks, account recovery and consent.
Wallet & payment orchestration
Authorised instructions, wallet ledger, transaction history, idempotency, limits, audit trail and reconciliation.
Partner connections
Bank funding, safeguarded funds, payment processing, merchant settlement and compliance services; none are currently connected.
Operational controls
Fraud monitoring, financial-crime controls, complaints, reversals, incident handling and reporting agreed with partners.
Integration-ready by design
Each journey step calls one wallet capability through a single integration layer. Today every capability runs as a simulation. Once commercial, technical and regulatory arrangements are finalised, approved bank and payment APIs plug into the same layer — the customer journey shown in the demo stays exactly the same.
Cash Send redemption into a wallet depends on participating-bank agreements, supported voucher redemption, settlement and regulatory approval.
Explore a partnership
Seeking bank, technology and investment partners to validate the proposition and agree the requirements for a compliant live service.